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The Rutland Fudge Co.

The Noel @ Whitwell, Main Road, Whitwell

Oakham, Rutland, LE15 8BW

info@rutlandfudge.co.uk

FAQ              Delivery              Store Policy              Terms And Conditions              The Noel @ Whitwell

©2019 by The Rutland Fudge Co.

DELIVERY INFORMATION

DELIVERY INFORMATION

The Rutland Fudge Co. is committed to ensuring your order is delivered in perfect condition.

Orders are usually shipped next working day (excluding weekends and Bank Holidays) after your order is successfully processed. We will notify you once your parcel is on its way.  Please note at busy times, including Christmas and Easter, shipping may take slightly longer

Standard Delivery is provided by Royal Mail/Courier

(48 Hours 2-3 working days)

£3.95  1 - 4 boxes

£7.50 5 - 8 boxes

£10.00 9+ boxes

Please check your order confirmation email for the expected delivery date. You will receive an email upon despatch of your order. For your convenience, all our delivery options are trackable and your despatch email will include a tracking link that will allow you to track your order.

If you have missed a delivery attempt please follow the details on the card. If you are still unable to track your order please contact our Customer Service Team, see the Contact Us section of the website for details.

RETURNS

Please note that, if you need to return your fudge, we ask all customers to send the entire parcel and its contents back to us so we can carry out any investigations or analysis.

Please retain the receipt and proof of postage when returning a parcel to enable us to refund any charges incurred, replace your fudge or issue you a full refund. We are only able to refund postal charges and products if this receipt is retained.

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